Privacy Policy
Last updated: January 27, 2025
Snoo Grow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Reddit marketing platform and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing details and payment method information processed securely through Razorpay.
- Reddit Account Data: When you connect your Reddit account, we access your Reddit username, karma scores, and authorized posting capabilities as permitted by Reddit's API.
- Project Information: Details about your products, services, and marketing goals that you provide to personalize our services.
- Usage Data: Information about how you interact with our platform, including features used and actions taken.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Personalize and improve your experience on our platform.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our platform (e.g., payment processors, hosting providers).
- Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure the safety of our users.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information.
- Correct inaccurate or incomplete personal information.
- Request deletion of your personal information, subject to certain legal exceptions.
- Withdraw consent where we rely on consent to process your information.
- Disconnect your Reddit account from our platform at any time through your account settings.
To exercise any of these rights, please contact us at contact@snoogrow.com.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@snoogrow.com
Address: KH-35, SHAHBERI, GREATER NOIDA, Gautam Buddha Nagar, Uttar Pradesh, 201305